Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy applies to consumer orders placed on AMORJ (https://amorj.com), operated by ORJ COMMERCIAL LTD (company number 07616905).
Where We Deliver
We currently deliver to valid addresses in the United Kingdom. If a destination is unavailable at checkout, we do not currently offer delivery there.
Delivery Cost & Timeframes
| Delivery Method |
Cost |
Processing |
Transit |
Total Estimate |
| Standard UK Delivery |
FREE (£0.00) |
1–2 business days |
4–6 business days |
5–8 business days |
Business days are Monday to Friday, excluding UK bank holidays. Orders placed before 2:00 PM UK time may begin processing the same business day; orders placed later normally begin processing on the next business day.
Delivery estimates are not guarantees and may be affected by remote destinations, carrier disruption, severe weather, unusually high order volumes or other events outside our reasonable control.
Dispatch & Tracking
When tracking is available, dispatch information and a tracking link or tracking number will be sent to the email address used for the order. See our Order Tracking Information page for help.
Carriers & Fulfilment
We use recognised delivery and fulfilment providers selected according to the product, parcel size and destination. The carrier used for a particular order may vary and, where available, will be shown in the dispatch or tracking information.
Packaging
Orders are packaged according to the nature of the product. Fragile, high-value or bulky items may require additional protective packaging or specialised handling.
Delays, Missing Parcels & Delivery Problems
If your order has not arrived after the estimated delivery window, email support@amorj.com with your order number. We will review the tracking information and, where appropriate, investigate with the carrier or fulfilment provider.
If tracking shows an order as delivered but you cannot locate it, check with household members, neighbours, reception/concierge areas and any safe-place information first, then contact us promptly.
Incorrect Delivery Address
Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. We will try to help before fulfilment begins, but changes cannot be guaranteed after an order enters processing or has been dispatched.
Damaged or Incorrect Deliveries
If goods arrive damaged, faulty or incorrect, contact us promptly at support@amorj.com with your order number and, where useful, photographs or video. We will provide an appropriate remedy in accordance with our Returns & Refunds Policy, Warranty & Replacement Policy and your statutory rights.
Risk in Goods
For consumer orders, goods remain at our risk until they are delivered to you or to a person you identify to receive them, except where applicable law provides otherwise.
Company & Contact Information
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Trading name: AMORJ
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Legal entity: ORJ COMMERCIAL LTD
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Company number: 07616905
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Company type: Private limited company
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Incorporated on: 28 April 2011
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Registered office: 70a Bow Road, London, E3 4DH
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Companies House: official company record
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Email: support@amorj.com
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Phone: +44XXXXXXXX
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Live Chat: Available 24/7.
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Email Support: We respond within 1 business day.
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Time zone: Greenwich Mean Time (GMT) / British Summer Time (BST) — Europe/London.